Real Estate Conversations with Brenda

I Got My Listing Under Contract Because I Answered My Phone

I Got My Listing Under Contract Because I Answered My Phone                            

I was about to go into a class, when low and behold...my cellAnswering the Telephone on Time phone rang and I decided to pick it up!  On the other end was another Realtor asking me about my listing.  First, she said, is your listing still available?  Yes, it is.  It had only been on the market eleven days at this point.  In fact, the New had just turned to Active that very day. 

Great!  I have clients here that were undecided between two homes, yours and another one.  I called the other listing agent's office with no answer.  I then called his cell phone and got a voice mail that says, "I will get back with you in the next 24 hours".  That is just silly.  Who wants to wait 24 hours and my clients don't have 24 hours, so I guess they have now made their decision! 

Now, in my humble opinion, one should have an agent that is willing to answer their telephone.  I understand that we all get busy and at times may have to let the trusted and true voicemail grab the phone.  However, the message on the other end should probably NOT be, I will get back with you in the next 24 hours.  That is just way too long these days.  Not only do clients do not want to wait that long, they don't have to.  There are just too many other choices out there for them.  Once they hear, next 24 hours, they are sure to move on.

Well, Brenda...This is another Realtor and she should understand.  No, Realtors don't necessarily have 24 hours to wait either.  As in the case of this Buyer's Agent, her clients were leaving town the next day and were ready to make a decision and get on to the pending side of things.
Not only that, clients tend to get a little ancy when they have written an offer.  They would generally like to hear something back pretty quickly.  It makes it hard on the Realtor when their clients are asking them, "have you heard anything yet?"  and the answer is no. 

So, in short, answer your phone or risk losing a client or a SALE! 

Get it Sold with Brenda Mullen From Home Team of America

Photo Credit by herval

 

Brenda Mullen – San Antonio Texas Real Estate Professional

Brenda Mullen Your San Antonio TX Real Estate Agent
 
Selling a San Antonio Texas area home involves many steps and having an experienced  San Antonio  Texas Real Estate Agent by your side will make the transaction run a lot smoother. I would love to be your San Antonio Texas Area Real Estate Professional! I assist both buyers and sellers in the San Antonio Texas area with either the purchase and or sale of residential real estate.
 
As an Accredited Buyer’s Agent, I have received special training to guide and educate you through the entire home buying process. From start to finish, I listen to your needs and desires in what you would like and take the information you give me to find you home.
 
As your San Antonio Texas listing agent I am well versed on the local San Antonio Texas area Real Estate Market. You can expect personalized service that includes a detailed consultation on how to best position your home to be competitive in today’s market with an in depth comparative market analysis, and advice on staging. I use the latest and most up-to-date marketing methods to get your home in front of as many buyers as possible. Being your San Antonio Texas area Realtor® not only involves just finding the home or selling the home, but being your guide, negotiator, advisor and advocate and making sure that your needs and goals are met. Being your San Antonio Texas area Realtor® is one of my truest passions, and “Helping You Find Home” is my number one priority.
 
 
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Brenda Mullen
Broker-Associate/Realtor®, ALHS®, MRP®, ABR®, ePro®

Team Leader The Mullen Group with RE/MAX Access - Helping You Find Home
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Comment balloon 109 commentsBrenda Mullen • August 22 2010 09:11AM
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